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Waterfront Cebu City Hotel and Casino

Salinas Drive Lahug, mesto Cebu, Cebu, Filipini 6000

Zelo dobro 8,0
temelji na3149 ocenah

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Zelo dobro



od 3149 ocen
  • Stanje/čistoča hotela: 8,1
  • Infrastruktura 7,7
  • Lokacija 8,4
  • Udobnost/standard sobe: 8,0
  • Storitve osebja: 8,0
  • Kakovost glede na ceno: 7,8
  • Hrana/postrežba: 8,0

8,8 Emma C.
Filipini
30 maj 2016
Good convetion site
Commendable for their ability to handle huge crowd.

10 Minette M.
Filipini
24 maj 2016
wonderful place
id love to come back again and again. 😊

7,2 ESPERANZA L.
Filipini
24 maj 2016
Inconsistent
The place was clean. Staff are nice if you talk to them. Staff are nice but do not give the extra effort consistently. You have to request for anything you need so speak up. It is not automatic to get extra towel even if you are paying for extra bed. It takes more than an hour to get a sewing kit after three calls. There is no special lane for people with disability at the front desk. They just watched me lining up with crutches. Food was not 5-star- no consistency. Had drinks at the lobby dining area, even service and taste are not consistent. This is also true for room in service. It took the the 3rd order that water was served despite requesting for it. I am wondering why their counter at the lobby cafe was so high staff cannot see their customers if they have any requests, including if there is a new customer - it takes a while before they see you raising your hand to get a menu and give your order. Service was fast though.

8,4 Roberto S.
Švica
23 maj 2016
Good
Only the aircon is a little old an no own unit in the room.

7,6 Peter G.
Avstralija
23 maj 2016
Nice hotel but bathrooms need makeover
The bathrooms are old and look a bit grotty. The pay TV was a waste of time as there were no stations for a western audience.

6,8 Anthony A.
Združene Države Amerike
21 maj 2016
No
None

6,4 Jen C.
Singapur
14 maj 2016
Going down
Have been staying here for the last 8 or 9 years whenever I visit Cebu. The room decor and plumbing has deterioted over the years. Public areas look ok even impressive but the rooms are poor. Needs a really good refurbishment.

10 Raymond N.
Velika Britanija
13 maj 2016
Awesome
Great location for where we needed to be. Great selection for in room dining or should i say huge selection. Likewise with restaurants within the hotel. Food quality is...what can i say...quality! Love the histle and bustle of this hotel!

8,4 Stuart S.
Velika Britanija
10 maj 2016
Breakfast Buffet is Amazing and the Egg Chef she is adorable
Our stay at waterfront is always good. The food and the breakfast buffet is always amazing. The only itch in this hotel is the FO. Always they take time to do the check in and check out. For Check in its like they don't know their arrival. The last time we where there for almost an hour we were waiting for our dinner voucher as part of our room rate package. She was filling out all the vouchers right in front of us and all face down were standing right in front of her. They move so slow. For sure reception knows all their arrivals and the type of package they have - better they should prepare it ahead of time, Than we guest standing tired and exhausted from the long flight. On the good side Mrs. Egg chef is always amazing she is good to us and to our son. Always wears a smile and very warm welcome. which FO needs to learn.

10 Maygensin M.
Savdska Arabija
08 maj 2016
Perfect
I'll definitely recommend to all of my friends. Breakfast buffet is superb. Pool and gym are great. I'm gonna stay here again anytime soon.