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od 164 ocen
  • Stanje/čistoča hotela: 6,9
  • Infrastruktura 6,7
  • Lokacija 8,1
  • Udobnost/standard sobe: 6,7
  • Storitve osebja: 7,1
  • Kakovost glede na ceno: 7,3
  • Hrana/postrežba: 6,2

Ronald W.
Avstralija
30 april 2011
great hotel, staff and location
comfortable, clean, great staff and location
Splendid hotel, let us in at 6am after getting off the Reunification train at 4.30am. Staff helpful and efficient. Great rooms.

ann K.
Avstralija
24 april 2011
great hotel
next to eveything
friendly staff. They booked a great toue to Halong bay/Sapa.Clean rooms staff eager to help with everything.

Khanh D.
Vietnam
12 april 2011
the convenient hotel in the heart of Ha noi
being close to Guom Lake
it was my pleasant summer holiday together with my family in Ha Noi when staying in the Splendid Star Hotel. we could walk to Guom Lake, which is the heart of the city where we can take photos, do shoppings, dinning, etc... easily. the hotel serves good breakfasts, which may come from the surrounding street restaurants - that' s quite ok anyway. rooms are quite narrow but tidy and clean. internet is quite slow. staff' customer service is so so, like the room rates. in general it's an acceptable hotel when you stay in Ha Noi.

rok Z.
Slovenija
16 marec 2011
OK hotel
I quite liked being positioned in a small alley close to the church
I read many travellers complaining about the 5am church bells - I found it quite charming really..... The position of the hotel is great strength - very close to the Lake while very quietly positioned in a small alley free from the trafic and the noise. Other members of staff very friendly and helpful.

TAM W.
Hong Kong
09 marec 2011
They gave me a very old room
close to down town. price is reasonable
The room wasn't be cleaned properly when I checked in. The toilet was still wet. My room was on ground floor. The water will come out from toilet when someone was flushing on the upper floor. Terrible. Fortunately, I only stayed there for few hours and catch the early flight on next day.

susan O.
Velika Britanija
09 marec 2011
very nice rooms very cosy
Good area for restaurants, old town and bus station.
A good, clean hotel just a bit pushy with the sal of trips, tickets etc. Very easy to book anything you want as lots of agencies in the vicinity of the hotel.

John L.
Avstralija
02 marec 2011
Great hotel staff good
Very handy position
Great hotel & the computer in room excellent.The area is very central , easy walk to markets, lake & food outlets.The taxi are cheap & easy to flag down.

susan O.
Velika Britanija
01 marec 2011
very cosy rooms
comfortable room
The location is perfect and the room was extremely cosy comfortable. The breakfast was ok. The only drawback was one of the receptionists very pushy when it came to sale of trips. Pounces on you and when fails goes straight to the next. I want to stress that this is only a problem with one member of staff the others were very nice.

John L.
Avstralija
23 februar 2011
All Good., Friendly, smiling ,helpfull. Great !
No ne
Great little Hotel central to most things. Good to have computer in room great idea.

Jennifer W.
Združene Države Amerike
15 februar 2011
Great Location
Rooms were nice, Great location in Hanoi
the rooms were a good size with a nice bathroom. we also had a computer in our room with internet. the room was near the reception area so there was constantly a lot of noise, if you want to sleep late, ask for a room on a higher floor.. great location to walk to the lake and most of the sites.