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Fantastično 8,1
temelji na759 ocenah

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Fantastično



od 759 ocen
  • Stanje/čistoča hotela: 8,2
  • Infrastruktura 7,1
  • Lokacija 8,0
  • Udobnost/standard sobe: 8,2
  • Storitve osebja: 8,4
  • Kakovost glede na ceno: 8,4
  • Hrana/postrežba: 7,2
Razvrsti po

Christopher C. iz Singapur
Pari
Bival/-a eno noč oktober 2015
short stay for change of clothes and putting of baggage
staff very friendly and polite. generally very clean. although we went to the hotel in the wee hours, the staff were not disturbed or annoyed by us. very happy with the service
Ocenjeno 08 april 2016

HOW K. iz Singapur
Popotniki, ki potujejo sami
Bival/-a 2 noči marec 2016
Good but can find some better deal
Location is close to Memorial Hall .Hotel front desk manager can speak English very well. Though I was upgrade to deluxe room but the bathroom water pressure is low and hot water is not hot.
Ocenjeno 31 marec 2016

MITCHELLE V. iz Filipini
Popotniki, ki potujejo sami
Bival/-a 4 noči marec 2016
Hanoi Adventure
The hotel personnels are great, they are helpful in all ways. Breakfast is good. This place is good for budget travelers. Good thing also is they have wifi. It would be nice to be back here.
Ocenjeno 28 marec 2016

Michael E. iz Avstralija
Pari
Bival/-a 5 noči marec 2016
good stay
The staff were friendly and helpful. Booked trips at a discounted rate as compared to other people we asked on tour
Ocenjeno 27 marec 2016

RON R. iz Kanada
Pari
Bival/-a 4 noči marec 2016
Great Place to stay
Staff is very helpful, great location, good value. Breakfast was better than most places we stayed over the past 2 months.
Ocenjeno 27 marec 2016

Yukyeong H. iz Južna Koreja
Pari
Bival/-a eno noč marec 2016
Good Location
Actually i made reservation in a last minute. So when i arrived this hotel. She said that hotel is full. So i was sooooo upset with this. But right away she say that she will bring me to another Serenity Villa near by Hoankeiam lack and upgrade room for us. So it was nice stay. Very near the old quarter.
Ocenjeno 26 marec 2016

Margaret F. iz Združene Države Amerike
Pari
Bival/-a eno noč marec 2016
Very helpful staff. Excellent budget hotel for the price.
We were very pleased.
Ocenjeno 26 marec 2016

Etienne C. iz Kanada
Pari
Bival/-a 2 noči marec 2016
Not a bad start but room for improvement
Friendly staff, good location, tour services
Twice we arrived by night train to Hanoi very early in the morning. Both times we woke the staff sleeping in the lobby to check in. First time they gave us an unclean room, to have a rest and shower, before giving us our booked room. Second time we waited a few hours before we could check in. I believe this is a Hanoi problem more than this particular hotel problem. Nonetheless, the staff was good dealing with this weird situation.
Ocenjeno 25 marec 2016

Peter H. iz Velika Britanija
Pari
Bival/-a 3 noči marec 2016
good value
location, helpful front desk
Staff at front desk helpful, and honest in keeping my wallet for me when i dropped it in reception. Other areas of the hotel need work, when we checked in the room it had a cup of coffee left by previous guests, and the towels the following day were old and frayed. Likewise at breakfast the staff didn't realise my wife was Vietnamese and were heard complaining about having to cut more ham, and said bad things about a customer who ordered food and didn't eat any. Overall, it was in an ok location for the old quarter area, and services such as motorbike rental and airport transfer were good.
Ocenjeno 24 marec 2016

Thommy S. iz Nizozemska
Pari
Bival/-a eno noč marec 2016
Nice cheap hotel
Staff is really friendly and helpfull, good internet!
Ocenjeno 19 marec 2016