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Fantastično 8,1
temelji na752 ocenah

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Fantastično



od 752 ocen
  • Stanje/čistoča hotela: 8,2
  • Infrastruktura 7,1
  • Lokacija 8,0
  • Udobnost/standard sobe: 8,2
  • Storitve osebja: 8,4
  • Kakovost glede na ceno: 8,4
  • Hrana/postrežba: 7,2
Razvrsti po

LEE J. iz Malezija
Skupine
Bival/-a 2 noči december 2015
Friendly and helpful staff
Located in the alley. But a clean and comfortable room. Good internet connection and friendly staff.
Ocenjeno 17 julij 2016

Sylwester Z. iz Poljska
Pari
Bival/-a eno noč junij 2016
Mouldy
It was only a few hours after we checked in to our room that we started to smell awful mould coming from everywhere but we couldn't locate it. It was after the first night that we looked under the sheets and in the pillow cases to discover all duvet and pillows were black and covered in mould. It was absolutely vile. The aircon barely worked. In the evening at 7 pm we noticed a notice by the lift saying there would be not electricity during the next day from 7 am up till 4:30 pm which basically means no aircon no hot water no electricity no wifi and no light in our windowless room - kind of disappointing and outrageous we haven't been noticed earlier, we would have checked out at 12 and went somewhere else as we work on our laptops in the mornings hence we need electricity and wifi. The staff seemed unapologetic, we requested a refund and found another hotel nearby - it's Hanoi so there's plenty of alternatives on every corner. I wouldn't go back and wouldn't recommend. The receptionists were nice though.
Ocenjeno 25 junij 2016

Quang L. iz Vietnam
Poslovni potniki
Bival/-a eno noč junij 2016
Everything good
Only 1 night here, nothing to complain
Ocenjeno 22 junij 2016

Thi N. iz Vietnam
Skupine
Bival/-a eno noč junij 2016
So so
no air conditioner at ground floor. no elevator to 8 & 9th floor
Ocenjeno 20 junij 2016

Shaun H. iz Velika Britanija
Pari
Bival/-a 4 noči junij 2016
Brilliant staff and excellent location
Room was kinda small but travelling for a year we have had some dog awful rooms, so this was a luxury...all for 11 pound per night?! Breakfast was brilliant, loads of western choices. Room was spotless apart from slight mold in the bathroom...but for a windowless bathroom it's understandable. Staff were incredible, matching 5 star service just plain lovley people. I had my birthday during our stay and they made me a cake and brought it to our room! In conclusion 5 star staff, 3 star accommodation all for an amazing 11 British pounds per night! Location is walking distance to every attraction and you must walk to inbrace Hanoi local culture of the old quarter. Cheers guys.
Ocenjeno 09 junij 2016

Tarida R. iz Tajska
Popotniki, ki potujejo sami
Bival/-a eno noč maj 2016
good n cheap
good location
Ocenjeno 09 junij 2016

Zin P. iz Singapur
Pari
Bival/-a eno noč maj 2016
Poor staff service
The staff try to charge more on the transportation to Halong Bay. While travel agent outside is cheaper. Have attitude problem.
Ocenjeno 31 maj 2016

Mary F. iz Irska
Pari
Bival/-a 4 noči maj 2016
Satisfactory
Lovely breakfasts, very helpful staff, just a disappointing room. There was mould in our bathroom and holes in our bedsheets as well as in the bed frame.
Ocenjeno 26 maj 2016

marc B. iz Avstralija
Popotniki, ki potujejo sami
Bival/-a eno noč maj 2016
excellent small hotel
had a short but excelent stay at this hotel the premises were clean and nicely equiped the staff were very professional in their work and at the same time extremely helpful with their local knowledge
Ocenjeno 24 maj 2016

Mark C. iz Združene Države Amerike
Popotniki, ki potujejo sami
Bival/-a 2 noči maj 2016
Enjoyed my stay, highly recommend!
Nice hotel , good location, friendly staff.
Ocenjeno 22 maj 2016