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od 1686 ocen
  • Stanje/čistoča hotela: 8,2
  • Infrastruktura 7,7
  • Lokacija 8,7
  • Udobnost/standard sobe: 8,3
  • Storitve osebja: 8,6
  • Kakovost glede na ceno: 8,5
  • Hrana/postrežba: 7,6

10 Nicole S.
New Zealand
25 februar 2015
Great value, great staff, great hotel!
Great value, great staff, great hotel!
We stayed at Thaison Palace Hotel accumately for 6 nights. Initially we were only planned to stay for a 2 days but extended our stay after our first night there. The location was great, only a couple of blocks from old quarter, Hoan Kiem lake and the markets/shopping area. The rooms were spacious, clean and tidy. The staff were amazing! Very helpful in providing us with travel information about Hanoi, Halong Bay and other areas of Vietnam (Nancy and Joe were particulalry great). They also provided us with a recommendation of our tour guide in Hanoi, Chien. He had extensive historical knowledge about Vietnam and could clearly explain the context/relevance of each of the stops on our tour. The day we spent in Hanoi with Chien was a definate hightlight of our trip to Vietnam - highly recommend it! Along with at least a couple of nights at Thaison Palace.

2,3 yoonjung K.
South Korea
29 december 2015
Cheap but not recomendable
Dirty, no window, so stuffy, bugs here n there.

9 Mashadani S.
Malaysia
12 februar 2015
Good location & friendly staff
Good location. Less than 5 mins walk to the lake. Friendly staffs.

10 Tam N.
Australia
04 februar 2015
Wonderful stay at Thai Son Hotel. Best service.
Location. Service. Hospitality
Best service ever have. Location. Service. Hospitality

8,7 Phuc N.
Vietnam
08 februar 2015
review
friendly, flexible, great location
Very good, nice and comfortable room, good wifi, except on 2nd and 3rd floor. Breakfast is ok but need to rotate different food. employees are friendly and helpful

10 mitchell J.
Canada
02 februar 2015
Excellent for 3 star hotel and great staff
Staff+ Location and rooms
We highly recommend this hotel and making sure you will never feel regret when choosing this hotel for your stay in Hanoi. Everything is great from rooms, location, breakfast... Staff very friendly, so kind and so helpful. We love this hotel so much and must come back soon.

6 THanh T.
Vietnam
30 januar 2015
It s ok
Nothing to say
Really bad

8,7 HERMAN N.
Singapore
19 januar 2015
nice hotel with friendly staffs.
location, room and staff
Excellent!

7 Matthew D.
Australia
31 januar 2015
Excellent customer service and location
Customer service, location and breakfast
Small hotel in heart of Hanoi's Old Quarter. Excellent customer service. Initially I was not happy at all with my room, no windows and tiny bathroom with a shower that had no drain - the drain being in the corner of the bathroom. The room was located opposite the breakfast room and just below the kitchen area so, very loud and I didn't sleep well. I raised the issue with management and they immediately offered me a free upgrade to a much nicer room free of charge, which was great. The breakfast was good for a very small hotel with limited size.

2 Mai H.
Australia
03 januar 2016
Hotel not that clean as advertising
Be careful with booking your trip with the hotel. They charged extra money and really demand your decision on the day you checked in.