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Fantastično 8,3
temelji na1711 ocenah

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Fantastično



od 1711 ocen
  • Stanje/čistoča hotela: 8,2
  • Infrastruktura 7,9
  • Lokacija 8,7
  • Udobnost/standard sobe: 8,3
  • Storitve osebja: 8,6
  • Kakovost glede na ceno: 8,5
  • Hrana/postrežba: 7,6
Preverjene ocene

Hector C.
Mehika
04 januar 2016
Not very clean and food was bad
The staff is very friendly, the location is good and the price is reasonable.
The room was not very clean. We killed a cocroach and their were small ants in the bed. The food was not nice. On the other hand the staff was helpful and servicial. The hotel is located two blocks from the lake.

PAULINA B.
Filipini
04 januar 2016
Beauty should be beyond the name and the facade
Walking distance from the lake and night markets, friendly and helpful staff, nice room interior.
We felt uncomfortable with the size of the comfort room (toilet bowl is too near the shower enclosure which is also too cramped) and the cleanliness of the towels (all dirty white in color already!) Could have been better if something can be done to improve these.

toyoda A.
Japonska
03 januar 2016
Good location and friendly staff
Best location, staff and very large room
As soon as we arrive we were greeted with smiley welcome drink and full information regarding to Hanoi.The room was clean, very large and clean. Hotel locates in good location which closes to many shops, coffee shops and restaurants. Staff were incredibly friendly and really helpful. Should book Halong Bay tours via this hotel because they are a part of Halong Bay Cruise Company and Impressive Travel Vietnam. We recommend this hotel.

Mai H.
Avstralija
03 januar 2016
Hotel not that clean as advertising
Be careful with booking your trip with the hotel. They charged extra money and really demand your decision on the day you checked in.

Todd B.
Združene Države Amerike
03 januar 2016
Very customer oriented and a pretty good location
Very customer oriented and a pretty good location
We arrived by train very early in the morning. Our room wouldn't be ready till after noon so they found another hotel where we could stay for the same price. Very helpful!

TAN C.
Singapur
31 december 2015
JackTan Singapore
clean; quiet at night; friendly staff
Friendly staff, good location.

Bao H.
Vietnam
31 december 2015
Both time stay were wonderful
Good little hotel with warm feeling in cold weather
The superior room is small. However, it 's clean and comfortable and it is excellent when comparing with other hotels nearby which we have stayed before. Hotel staff are always helpful, funny and smiley. Location is perfect as everything handy within some walks.

Bao H.
Vietnam
31 december 2015
Premium point for Thaison Palace Hotel
Room size/ cleanness, staff and location
Feeling confident to recommend this hotel for all leisure traveling all around the world. Thaison Palace provided excellent service by helpful and super friendly staff. Peter, Paige, Hien, Christine are star in this hotel. Christine booked for me the tour to Hoa Lu Tam Coc and Halong Bay on Glory Legend Cruise and both turned to be excellent. We are sure to come back this hotel for our next stay in Hanoi.

Piotr F.
Irska
31 december 2015
Most beautiful and best service
Staff is the best then is the location
We could not expect for more from a 3 star hotel because they brought us everything in perfect. Staff were lovely and friendly, especially Catherin, Paige and Handsome Peter. Peter helped us to book Galaxy Premium Cruise for 1 nights and 2 days at good discount and free upgrade to ocean views private en-suite. Thaison Palace is a real three star with good service and we think this hotel is the best choice for travelers.

yoonjung K.
Južna Koreja
29 december 2015
Cheap but not recomendable
Dirty, no window, so stuffy, bugs here n there.