Mercure Samarinda

4 stars out of 5
Jalan Mulawarman No 171 Pelabuhan Kecamatan Samarinda Kota, Samarinda City Center, Samarinda, Indonesia, 75112 - See map

Discover the ultimate stay for two travelers in the heart of Samarinda at Mercure Samarinda. Immerse yourself in luxury with spacious and comfortable rooms offering captivating city or river views. Start your day with a sumptuous breakfast, relax by the clean swimming pool, and unwind at the on-site bar. With a convenient location near local attractions and shopping malls, Mercure Samarinda offers easy access to everything you need. Book now for an unforgettable stay! [Some content may be Generative AI assisted. Inaccuracies may occur.]

Highlights

Sparkling clean

Inside city center

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Facilities

Free Wi-Fi

Pool with view

Free parking

Front desk [24-hour]

Fitness center

Restaurant

Bar

Airport transfer

This property is in high demand!

3 travelers have booked today.

Location 9.4
Cleanliness 9.3
Facilities 9.2
Service 9.2

Based on 773 verified reviews

Location

9.4

Cleanliness

9.3

Facilities

9.2

Service

9.2

Value for money

8.9

See map

9.4Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
More details on walking
Parking
FREE
Walkable places
Mahakam River
210 m
Samarinda Central Plaza Shopping Mall
380 m
Giant - SCP
380 m
Citra Niaga Market
440 m
Mesjid Raya Darussalam
450 m
Closest landmarks
Dejavu Kitchen Bar and KTV
130 m
Apotik Mustang
210 m
RS Ibu & Anak Aisyiyah 1
250 m
Apotek Aman
260 m
Apotek Kimia Farma
260 m

Good to know

Value for money8.9
Distance to city center2 km
Location rating9.4
Nearest airportAPT Pranoto International Airport (AAP)
Distance to airport18.8 km

Rooms available at Mercure Samarinda

Superior Room - 1 King Size Bed
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Room - 1 King Bed
...
  • Room size: 32 m²/344 ft²
  • River view
  • 1 king bed
Enter dates to see prices
Deluxe Suite, River View - 1 King Size Bed
...
  • Room size: 52 m²/560 ft²
  • River view
  • 1 king bed
Enter dates to see prices
Superior Room - 2 Single Beds
...
  • Room size: 26 m²/280 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Executive Suite - 1 King Size Bed
...
  • Room size: 64 m²/689 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Suite
...
  • Room size: 52 m²/560 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Superior Room, 2 Twin Beds, River View
...
  • Room size: 26 m²/280 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Deluxe Suite
...
  • Room size: 52 m²/560 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Deluxe King Suite
...
  • Room size: 52 m²/560 ft²
  • 1 king bed
Enter dates to see prices
Deluxe King Suite
...
  • Smoking allowed
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does Mercure Samarinda provide airport transfer?

Mercure Samarinda provides airport transfer service upon request with an additional charge of 400000 IDR in local currency. To request, check the box on the booking form just before the payment page.

Does Mercure Samarinda have a fitness center?

Mercure Samarinda offers free fitness center that is effortlessly located at the tip of your finger, making it possible for you to get your daily training session in at any time of the day so you can spend your trip the way you want. For more details, please contact the property for more information.

What are the property's policies for children's bedding at Mercure Samarinda?

Mercure Samarinda's policy concerning children's bedding considers guests age 12 years and older as adults, and therefore requires an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

How long do guests typically stay at Mercure Samarinda?

Verified past guests that have stayed at Mercure Samarinda had an average nightly stay of 2 nights at this property.

What is the typical rating that verified Families with young children have given to Mercure Samarinda?

Verified families with young children that have stayed at this property have given Mercure Samarinda an average rating of 8.7. You can look up more in depth customer evaluations and comments by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Group travelers have given to Mercure Samarinda?

Verified group travelers that have stayed at this property have given Mercure Samarinda an average rating of 8.9. You can look up more detailed customer testimonials and responses by filtering for a specific type of verified travelers down in the review section.

What restaurants are nearby Mercure Samarinda?

Mercure Samarinda’s local neighborhood is Samarinda City Center which comprises of popular restaurants such as Bentoya City Centrum, Gildak City Centrum Samarinda, and FUKU ICHI SAMARINDA.

What time is check-in and check-out at Mercure Samarinda?

Check-in is from 2:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Guest visitors checking in or out before or after the specified periods may be charged an additional fee.

Can business events be hosted at Mercure Samarinda?

On-site venues and hassle-free event solutions make Mercure Samarinda a suitable alternative for holding conferences, meetings, seminars, and corporate events. Furthermore, meeting stationery, audio-visual equipment, free WiFi, and projector or LED display is available to help your business event or meeting a successful one.

Is breakfast offered at Mercure Samarinda?

Wake up to an exceptional a la carte, buffet, and continental breakfast at Mercure Samarinda. Travelers can enjoy breakfast offered with an additional charge of 90750 IDR for children and 181500 IDR for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the property.

More about Mercure Samarinda

More about Mercure Samarinda

Experience Modern Comfort at Mercure Samarinda

Located just 2 km from the bustling city center of Samarinda, Indonesia, Mercure Samarinda offers a perfect blend of modern comfort and warm hospitality. This 4-star hotel, built in 2020, is the ideal choice for both business and leisure travelers seeking convenience and relaxation. Check-in at Mercure Samarinda begins at 02:00 PM, allowing guests ample time to settle in and make the most of their stay. The check-out time is until 12:00 PM, giving guests a leisurely morning to enjoy a delicious breakfast or wrap up any last-minute tasks before departing. With its prime location, Mercure Samarinda provides easy access to the airport, with a travel time of just 46 minutes. Whether you are arriving or departing, the hotel's proximity to the airport ensures a hassle-free journey, making it an excellent choice for travelers seeking convenience. Mercure Samarinda boasts a total of 139 well-appointed rooms, offering a comfortable and stylish retreat for guests. Each room is thoughtfully designed with modern amenities and contemporary decor, ensuring a pleasant stay for every guest. Families traveling with children will appreciate Mercure Samarinda's child policy. Children between the ages of 3 to 11 can stay free of charge, making it a family-friendly hotel that caters to the needs of all guests. Experience the perfect blend of comfort, convenience, and warm hospitality at Mercure Samarinda.

Endless Entertainment at Mercure Samarinda

Mercure Samarinda is not just a place to stay, it is a destination where entertainment comes to life. With a wide range of entertainment facilities, this hotel ensures that guests have a memorable and enjoyable stay. For those who love to shop, Mercure Samarinda offers an array of shops right at your doorstep. Whether you're looking for souvenirs, fashion items, or local crafts, you'll find it all within the hotel premises. Explore the shops and indulge in some retail therapy without even leaving the comfort of the hotel. After a long day of exploring Samarinda, head to the hotel's bar and unwind with your favorite drink. The bar offers a cozy and relaxed atmosphere, perfect for catching up with friends or simply enjoying a quiet evening alone. Sip on expertly crafted cocktails or choose from a wide selection of wines and spirits. If you're looking for a place to socialize and relax, the shared lounge/TV area is the perfect spot. Gather with fellow travelers and watch your favorite shows or sports events on the large-screen TV. With comfortable seating and a welcoming ambiance, this area is ideal for meeting new people, sharing travel stories, or simply enjoying some downtime. Mercure Samarinda goes above and beyond to provide entertainment options that cater to every guest's needs. From shopping to socializing, this hotel ensures that your stay is filled with endless entertainment opportunities.

Stay Active at Mercure Samarinda's Sports Facilities

At Mercure Samarinda, staying active and maintaining your fitness routine is made easy with their excellent sports facilities. The hotel boasts a state-of-the-art fitness center equipped with modern exercise machines and equipment, allowing guests to enjoy a comprehensive workout session. Whether you prefer strength training or cardio exercises, the fitness center at Mercure Samarinda has everything you need to achieve your fitness goals. In addition to the fitness center, guests can also take a refreshing dip in the hotel's outdoor pool. Surrounded by lush greenery and offering a tranquil atmosphere, the pool is the perfect place to relax and unwind after a long day of exploring Samarinda. Whether you want to swim a few laps to stay fit or simply soak up the sun on the poolside loungers, the outdoor pool at Mercure Samarinda provides a delightful escape. What's even better is that access to the fitness center and outdoor pool is absolutely free for all guests. So, whether you're a fitness enthusiast looking to maintain your exercise routine or simply want to enjoy a leisurely swim, Mercure Samarinda has you covered with its top-notch sports facilities.

Convenience Facilities at Mercure Samarinda

Mercure Samarinda offers a range of convenience facilities to ensure a comfortable and hassle-free stay for its guests. With 24-hour room service, guests can enjoy delicious meals and snacks in the comfort of their own rooms, anytime they desire. The hotel also provides laundry service and dry cleaning, making it convenient for guests to keep their clothes fresh and clean throughout their stay. For added convenience, Mercure Samarinda offers express check-in/check-out services, allowing guests to save time and start enjoying their stay immediately. The hotel also provides luggage storage facilities, ensuring that guests can securely store their belongings while they explore the city. Daily housekeeping services are available to keep the rooms tidy and well-maintained, allowing guests to relax and unwind in a clean and comfortable environment. In addition, Mercure Samarinda offers safety deposit boxes for guests to store their valuable belongings, providing peace of mind during their stay. The hotel also has a concierge desk to assist guests with any inquiries or requests they may have. Wi-Fi is available in all rooms and public areas, allowing guests to stay connected and access important information at all times. For guests who smoke, there is a designated smoking area within the hotel premises. With its wide range of convenience facilities, Mercure Samarinda ensures that guests have a pleasant and convenient stay, whether they are traveling for business or leisure.

Convenient Transport Facilities at Mercure Samarinda

At Mercure Samarinda, we understand the importance of hassle-free transportation for our guests. That's why we offer a range of transport facilities to ensure a seamless travel experience. Whether you're arriving by air or car, we've got you covered. Our airport transfer service provides a convenient and comfortable way to reach the hotel from Samarinda Airport, allowing you to start your stay without any stress or delays. For guests who prefer to drive, we offer valet parking and a spacious car park onsite. Our valet parking service ensures that your vehicle is safely parked and ready for you whenever you need it. If you prefer to park your car yourself, our self-parking option is also available. Best of all, our car park is free of charge, allowing you to save on additional expenses. To make exploring Samarinda even easier, we provide a shuttle service for our guests. Whether you want to visit local attractions, go shopping, or explore the city's vibrant nightlife, our shuttle service will take you there comfortably and conveniently. With our comprehensive transport facilities, your stay at Mercure Samarinda will be a breeze from the moment you arrive.





Delicious Dining at Mercure Samarinda

Indulge in a delightful culinary experience at Mercure Samarinda with its range of dining facilities. Start your day with a scrumptious continental breakfast at the hotel's restaurant, where you can savor a variety of freshly baked pastries, tropical fruits, and hot beverages. The breakfast buffet offers a wide selection of international and local dishes, ensuring there is something for everyone to enjoy. For a quick pick-me-up or a casual meeting, head to the coffee shop, where you can enjoy a cup of freshly brewed coffee or choose from a selection of teas and refreshing beverages. The cozy ambiance and comfortable seating make it the perfect spot to relax and unwind. If you prefer to dine in the comfort of your own room, take advantage of the 24-hour room service. From delicious local specialties to international favorites, the extensive menu caters to all tastes and preferences. The attentive staff will ensure that your meal is delivered promptly and with a smile. For guests looking for halal dining options, the hotel also features a halal restaurant. Indulge in a variety of halal-certified dishes, prepared with the finest ingredients and authentic flavors. Whether you are a business traveler or a leisure guest, Mercure Samarinda's dining facilities promise a memorable culinary experience.

Luxurious and Spacious Rooms at Mercure Samarinda

At Mercure Samarinda, guests can choose from a variety of well-appointed rooms that cater to their individual preferences. The Deluxe Room - 1 King Bed offers a comfortable and inviting space spanning 32 square meters, perfect for a relaxing stay. For those seeking a touch of elegance, the Deluxe Suite, River View - 1 King Size Bed boasts a generous area of 52 square meters, allowing guests to enjoy stunning views of the river while indulging in luxurious amenities. The Executive Suite - 1 King Size Bed offers a truly lavish experience with its expansive 64 square meters, providing ample space for guests to unwind and rejuvenate. Booking these exceptional rooms on Agoda not only guarantees the best prices but also ensures a hassle-free experience. With Agoda's user-friendly platform, guests can easily browse through the available room options, compare prices, and make their reservation in just a few clicks. Agoda's commitment to providing the best deals means that guests can enjoy significant savings without compromising on the quality of their stay. So why wait? Book your stay at Mercure Samarinda on Agoda and immerse yourself in the ultimate comfort and convenience.

Discover the Vibrant Samarinda City Center

Nestled in the heart of Samarinda, Indonesia, Mercure Samarinda offers guests a prime location to explore the vibrant Samarinda City Center. This bustling area is known for its rich cultural heritage, bustling markets, and vibrant nightlife. Immerse yourself in the local culture by visiting the nearby Pasar Pagi market, where you can experience the lively atmosphere and sample delicious local delicacies. Take a leisurely stroll along the Mahakam River, located just a short distance from the hotel, and soak in the picturesque views. For those seeking a taste of nature, the Tepian Mahakam Park offers a serene escape with its lush greenery and tranquil ambiance. After a day of exploring, indulge in the city's vibrant nightlife scene. From trendy bars to lively nightclubs, Samarinda City Center offers a variety of entertainment options for every taste. Whether you're looking to dance the night away or enjoy a relaxing drink with friends, you'll find it all just steps away from Mercure Samarinda. With its convenient location, Mercure Samarinda is the perfect base for both business and leisure travelers looking to immerse themselves in the vibrant atmosphere of Samarinda City Center. Book your stay today and experience all that this captivating area has to offer.

Convenient Transportation from Nearby Airports to Mercure Samarinda

Mercure Samarinda, located in the heart of Samarinda City Center, offers a convenient and comfortable stay for travelers visiting Samarinda, Indonesia. To reach this stylish hotel from the nearest airport, you have a few transportation options to choose from. The nearest airport to Samarinda is APT Pranoto International Airport, which is approximately 20 kilometers away. Upon arrival at the airport, you can easily find taxis and ride-sharing services available outside the terminal. It is recommended to negotiate the fare with the driver or use a ride-sharing app to ensure a fair price. The journey from the airport to Mercure Samarinda takes around 30 minutes, depending on traffic conditions. If you prefer public transportation, you can take a Damri Airport Bus from APT Pranoto International Airport to Samarinda City Center. The bus service operates at regular intervals and provides a cost-effective option for travelers. Once you arrive at Samarinda City Center, Mercure Samarinda is just a short taxi ride away. With its central location and various transportation options, Mercure Samarinda is easily accessible for travelers arriving at nearby airports. Whether you choose a taxi, ride-sharing service, or public transportation, you can look forward to a comfortable and hassle-free journey to this modern hotel in Samarinda City Center.

Explore the Vibrant Surroundings of Mercure Samarinda

Nestled in the heart of Samarinda, Mercure Samarinda offers easy access to a variety of nearby landmarks and attractions. Just a short distance away, you'll find Alfamidi Cabang Cendana, a convenient convenience store where you can stock up on essentials or grab a quick snack. For any medical needs, Klinik Aisyah and Apotek Sahabat are just around the corner, ensuring peace of mind during your stay. If you're in the mood for some retail therapy, head over to Lottemart, a popular shopping destination where you can browse through a wide range of products. For a taste of local flavors, make sure to visit Toko Buah Teuku Umar, a fruit store offering a vibrant selection of fresh produce. Nature enthusiasts will appreciate the proximity to Hutan Alami, a natural forest perfect for leisurely walks or picnics amidst lush greenery. Additionally, Samarinda Medika Citra Hospital and Klinik Kartika Jaya are nearby, providing convenient healthcare options for any unforeseen circumstances. With its prime location, Mercure Samarinda ensures that you can easily explore the vibrant surroundings and make the most of your stay in Samarinda, Indonesia.





Indulge in a Culinary Adventure

When it comes to dining options, Mercure Samarinda is surrounded by a plethora of delightful restaurants that cater to every taste bud. Start your day with a delicious cup of coffee and freshly baked pastries at Yen's Delight Coffee Pastry & Resto. For a taste of local cuisine, head to RM. Amado - Soto Banjar or Rumah Makan Bemo, where you can savor authentic Indonesian dishes. If you're in the mood for international flavors, El Barilto Resto & Cafe and Fusia Restaurant Samarinda offer a diverse menu with dishes from around the world. For a casual dining experience, Tranz Cafe Samarinda is the perfect spot to enjoy a light meal or snacks. Seafood lovers shouldn't miss Ikan Goreng Cianjur Samarinda, known for its mouthwatering fried fish dishes. Sari Pasifik and Depot Anggrek are also great options for those seeking a variety of culinary choices. With such a wide range of dining options just a stone's throw away, your taste buds are in for a treat during your stay at Mercure Samarinda.

Shop Till You Drop at Samarinda's Premier Shopping Landmarks

Located in the heart of Samarinda, Mercure Samarinda offers easy access to a plethora of shopping landmarks. Just a short distance away, you'll find Mesra Indah Mall, Samarinda Central Plaza Shopping Mall, Big Mall, and Plaza Mulia. These malls boast a wide range of retail outlets, from international brands to local boutiques, ensuring that you'll find everything you need and more. For those looking for unique souvenirs or local handicrafts, Fitriah Souvenir Shop, Hendra Art Shop, and East Kalimantan Center Oleh-Oleh Khas Kaltim are must-visit destinations. And if you're in the mood for a more authentic shopping experience, head to Citra Niaga Market and UKM Center Samarinda, where you can immerse yourself in the vibrant local culture and discover a variety of traditional goods. Whether you're a shopaholic or just looking to pick up some mementos from your trip, Mercure Samarinda's location puts you right in the midst of Samarinda's bustling shopping scene.

Affordable Luxury at Mercure Samarinda

Experience the best of Samarinda without breaking the bank at Mercure Samarinda. With an average room price of just $60, this luxurious hotel offers exceptional value for money compared to the city's average room price of $30. Step into a world of comfort and elegance as you enter your spacious and well-appointed room at Mercure Samarinda. Each room is tastefully decorated with modern furnishings and equipped with all the amenities you need for a comfortable stay. From plush bedding to high-speed internet access, every detail has been carefully considered to ensure your utmost satisfaction. Indulge in a wide range of facilities and services without worrying about the cost. Take a refreshing dip in the outdoor pool, work up a sweat at the fitness center, or unwind with a soothing massage at the spa. With Mercure Samarinda's affordable pricing, you can enjoy all these luxurious offerings without putting a strain on your budget. Whether you're traveling for business or leisure, Mercure Samarinda provides unbeatable value for discerning travelers. Book your stay today and experience the perfect blend of affordability and luxury in the heart of Samarinda.

Excellent Water Pressure, New Building, and Delicious Breakfast

Mercure Samarinda in Samarinda, Indonesia is receiving rave reviews from its guests. One of the standout features mentioned by customers is the excellent water pressure in the hotel. Guests have been impressed with the strong and invigorating showers, ensuring a refreshing start to their day. Another aspect that has been highly praised is the hotel's new building. Guests have remarked on the modern and stylish design, creating a welcoming and comfortable atmosphere throughout their stay. The rooms are well-appointed with a highlight being the awesome beds. Guests have enjoyed a restful night's sleep, thanks to the comfortable mattresses and plush bedding. Food lovers will be delighted to know that Mercure Samarinda offers an awesome breakfast menu. Guests have raved about the wide variety of delicious options available, catering to different tastes and dietary preferences. From local delicacies to international favorites, there is something to satisfy every palate. The quality of the food has consistently impressed guests, making breakfast a memorable experience during their stay at Mercure Samarinda.

Experience Excellence at Mercure Samarinda

Mercure Samarinda is a hotel that consistently receives high praise from its guests. With an impressive overall rating of 9.1, it is clear that this hotel goes above and beyond to provide a memorable stay for its visitors. The exceptional ratings in various categories further highlight the hotel's commitment to excellence. One aspect that guests particularly appreciate is the value they receive at Mercure Samarinda. With a rating of 8.8 for value, guests feel that they are getting their money's worth and more. From the comfortable and well-appointed rooms to the excellent amenities, every aspect of the hotel is designed to provide a great value for the price. Furthermore, Mercure Samarinda stands out for its outstanding facilities. With a rating of 9.2, guests are impressed by the range of amenities available to them. Whether it's the well-equipped fitness center, the inviting swimming pool, or the relaxing spa, guests have access to everything they need for a rejuvenating and enjoyable stay. The hotel's commitment to providing top-notch facilities ensures that guests can indulge in a truly luxurious experience during their time here.

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Amenities and facilities

Exceptional9.2

Facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Indonesian
  • Japanese
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Gym/fitness
  • On-site entertainment
  • Pool with view
  • Swimming pool
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • A la carte in restaurant
  • Alcohol
  • Alternative meal arrangement
  • Asian breakfast
  • Asian cuisine in restaurant
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Buffet in restaurant
  • Chinese cuisine in restaurant
  • Coffee/tea in restaurant
  • Coffee shop
  • Desserts in restaurant
  • Full american breakfast
  • Halal breakfast
  • International cuisine in restaurant
  • Restaurant [halal]
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service [24-hour]
  • Salad in restaurant
  • Soup in restaurant
  • Vegetarian restaurant
  • Western breakfast
  • Western cuisine in restaurant
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Indoor venue for special events
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • Outdoor venue for special events
  • Projector/LED display
  • Safety deposit boxes
  • Seminars
  • Shared lounge/TV area
  • Shops
  • Smoking area
  • Terrace
  • Wi-Fi for special events
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Kids meal
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Room decorations
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service
Available in all rooms
  • Accessible by elevator
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Blackout curtains
  • Carpeting
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Concierge
  • Desk
  • Electric kettle
  • Extra long bed
  • Free bottled water unavailable
  • Free instant coffee
  • Hair dryer
  • Hand sanitizer
  • High floor
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Laptop safe box
  • Laptop workspace
  • Linens
  • Mirror
  • Non-smoking
  • Pool facilities
  • Private bathroom
  • Refrigerator
  • Roll-in shower
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Self-closing door
  • Shower
  • Slippers
  • Smoke detector
  • Smoking allowed
  • Socket near the bed
  • Sofa
  • Soundproofing
  • Telephone
  • Tile/marble flooring
  • Toiletries
  • Top floor available
  • Towels
  • Trash cans
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [free]
  • Window

Food and dining

Breakfast options
  • American
  • Asian
  • Halal
  • Buffet
Restaurants on site
Ivory Restaurant
  • Cuisine: American
  • Menu: Buffet

Location

Jalan Mulawarman No 171 Pelabuhan Kecamatan Samarinda Kota, Samarinda City Center, Samarinda, Indonesia, 75112

Exceptional9.4

Location

Airports
  • APT Pranoto International Airport (AAP)
    18.8 km
  • Senipah Airport (SZH)
    51.6 km
Hospital or clinic
  • Apotik Mustang
    210 m
Convenience store
  • Indomaret
    300 m
Cash withdrawal
  • ATM
    130 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Reception open until23:59
  • Check-in until00:00
Getting around
  • Distance from city center2 km
  • Travel time to airport (minutes)46
  • Airport transfer fee400000 IDR
Extras
  • Daily Internet/Wi-Fi fee0 IDR
  • Breakfast charge (unless included in room price)181500 IDR
The property
  • Year property opened2020
  • Number of floors11
  • Number of rooms 139
  • Non-smoking rooms/floorsno
  • Number of restaurants2
  • Number of bars/lounges1

Reviews of Mercure Samarinda from real guests

Provided by verified guests of

Agoda logo
9.0

Exceptional

  • Location score 9.4 out of 10 and is a high score in Samarinda
    Location9.4
  • Cleanliness score 9.3 out of 10 and is a high score in Samarinda
    Cleanliness9.3
  • Facilities score 9.2 out of 10 and is a high score in Samarinda
    Facilities9.2
  • Service score 9.2 out of 10 and is a high score in Samarinda
    Service9.2
  • Value for money score 8.9 out of 10 and is a high score in Samarinda
    Value for money8.9
High score for Samarinda

Rating

9+ Exceptional (143)
8-9 Excellent (29)
7-8 Very Good (18)
6-7 Good (9)
<6 Below Expectation (12)
Guest Type
Room Type
Language
Showing 211 verified guest comments
Changed to review page 1
  1. 9.2
    Exceptional
    Martha from Australia
    Family with young children
    Deluxe Suite, River View - 1 King Size Bed
    Stayed 1 night in January 2023

    “Comfortable Stay with Outstanding Service”

    Room: We booked 2 rooms for our stay, 1 deluxe suite and 1 superior. The deluxe suite might be a bit expensive, but it was worth it. The room is spacious with walk-in closet, separate common room, and huge en suite bathroom. There are separate shower, bathtub, and toilet. The room provides two sides with floor-to-ceiling windows, so guest can enjoy the Mahakam river view as well as the city view. There is also a coffee machine available. The superior room was also comfortable as well. Staff: All of the Hotel staff gave outstanding services to us. The check-in process was excellent. We didn’t have to wait long. During out stay, we had a problem with internet connection, and the staff was so kind and friendly when fixing the internet. They stayed until the connection was fixed and even apologised graciously for the inconvenience. Common Areas: The lobby was spacious and modern with lots of comfy sofas. We didn’t have to wait long to get on/off the elevator (unlike other hotels). Breakfast area was also spacious. They offered various choice for breakfast and all of them were tasty. There was even ice cream machine for kids. The swimming pool was a bit small tough, and too many people used them. Luckily, the provided vast seating area around the swimming pool. Mercure hotel has a strategic location. It’s connected to the City Centrum Mall, so it was quite easy for guest to get food and entertainment. In conclusion, we had an extremely comfortable stay here and will not hesitate to have a repeat stay in the future.

    Reviewed February 01, 2023

    Dear Mr. Martha, Greeting from Mercure Samarinda, Thank you for taking the time to share your impressions about your recent stay at Mercure Samarinda. It is wonderful to read that our team services able to extend a great experience for you and it is lovely to read your positive comments about our hotel. I would like to thank you again for your valuable feedback and giving us the opportunity to reflect on our service delivery. We do hope you will give us the opportunity to welcome you back in the near future Kind Regards, Budi Wahjono, General Manager.

    Responded March 30, 2023
    Mercure Samarinda
  2. 9.2
    Exceptional
    Ari from Indonesia
    Couple
    Superior Room - 1 King Size Bed
    Stayed 3 nights in March 2024

    “Exceptional”

    Clean & comfy room, but if you bring elderly or children travel, you need to be cautious as the bathroom floor is slippery. There are many variations of food, but the taste is not perfect, sometimes too salty. Hotel staffs are friendly and helpful. Location is great. It is connected with small mall on the lobby. Also in walking distance to Samarinda Central Plaza.

    Reviewed March 06, 2024

    Dear Mrs. Novia Restu Purnama, Greetings from Mercure Samarinda, Thank you for your review regarding your recent stay at Mercure Samarinda. It so unfortunate to hear that your experience was less than satisfactory due to our facilities and services. We have taking this into our concern for an improvement. We do apologies that your stay was not met your expectation. While we do realize that we did not satisfy all of your needs this time around, we do hope that you will consider staying at our hotel again in the future with an enjoyable experience. Kind Regards, Achmad Safrudin EAM i/c General Manager

    Responded April 30, 2024
    Mercure Samarinda
  3. 9.6
    Exceptional
    Boby from Indonesia
    Family with young children
    Superior Room - 1 King Size Bed
    Stayed 1 night in October 2024

    “Trip to samarinda”

    The room and hotel feel very comfortable. The skybar dining and rooftop its just a great place with great view, and nice food quality too.

    Reviewed October 27, 2024

    Dear MR. Boby, Greetings from Mercure Samarinda, Thank you so much for taking time to share your valuable feedback in regards with your recent stay with us. at Mercure Samarinda, it is always pleasured to receive positive feedback. We really are appreciate for the rating given to us. We do look forward to welcoming you back to Mercure Samarinda in the near future. Kind regards, Seto Marsono General Manager

    Responded October 29, 2024
    Mercure Samarinda
  4. 9.6
    Exceptional
    Martha from Australia
    Family with young children
    Superior Room - 1 King Size Bed
    Stayed 1 night in January 2023

    “Comfortable Stay with Outstanding Service”

    Room: We booked 2 rooms for our stay, 1 deluxe suite and 1 superior. The deluxe suite might be a bit expensive, but it was worth it. The room is spacious with walk-in closet, separate common room, and huge en suite bathroom. There are separate shower, bathtub, and toilet. The room provides two sides with floor-to-ceiling windows, so guest can enjoy the Mahakam river view as well as the city view. There is also a coffee machine available. The superior room was also comfortable as well. Staff: All of the Hotel staff gave outstanding services to us. The check-in process was excellent. We didn’t have to wait long. During out stay, we had a problem with internet connection, and the staff was so kind and friendly when fixing the internet. They stayed until the connection was fixed and even apologised graciously for the inconvenience. Common Areas: The lobby was spacious and modern with lots of comfy sofas. We didn’t have to wait long to get on/off the elevator (unlike other hotels). Breakfast area was also spacious. They offered various choice for breakfast and all of them were tasty. There was even ice cream machine for kids. The swimming pool was a bit small tough, and too many people used them. Luckily, the provided vast seating area around the swimming pool. Mercure hotel has a strategic location. It’s connected to the City Centrum Mall, so it was quite easy for guest to get food and entertainment. In conclusion, we had an extremely comfortable stay here and will not hesitate to have a repeat stay in the future.

    Reviewed February 01, 2023

    Dear Mr. Martha, Greeting from Mercure Samarinda, Thank you for taking the time to share your impressions about your recent stay at Mercure Samarinda. It is wonderful to read that our team services able to extend a great experience for you and it is lovely to read your positive comments about our hotel. I would like to thank you again for your valuable feedback and giving us the opportunity to reflect on our service delivery. We do hope you will give us the opportunity to welcome you back in the near future Kind Regards, Budi Wahjono, General Manager.

    Responded March 30, 2023
    Mercure Samarinda
  5. 8.4
    Excellent
    Mustika from Indonesia
    Business traveler
    Superior Room - 2 Single Beds
    Stayed 1 night in August 2024

    “Good place to stay over”

    Everythings is almost perfect, helpful staf, excellent location, clean room, except the wifi connection. One of the worst/slowest wifi connection (2mbps download/7mbps upload). They really need to improve this dept

    Reviewed August 06, 2024

    Dear Ms. Mustika, Warmest regards from Mercure Samarinda, I am pleased you enjoyed your stay pleased you enjoyed our services. I have also taken good notes of your feedback regarding the quality of our wifi connection; for your information we now offer 20mbps to our guests and still increase the access points to avoid any blank area, this would be for your next stay. We look forward for your next visit and another great comment for Mercure Samarinda in very near future. Kind regards, Seto Marsono General manager

    Responded August 27, 2024
    Mercure Samarinda
Changed to review page 1

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